FAQ
Shipping
At TryMenShape, we offer free shipping on all orders – with no minimum order value.
Processing and delivery times
- Processing: 1–2 business days
- Delivery: 3–5 business days after processing
We always do our best to make sure your order arrives quickly, safely and smoothly.
Order tracking
Every order comes with a tracking number.
Once shipped, you'll receive an email with all the details so you can track your delivery at any time.
Easy returns within 30 days
You have 30 days from the delivery date to request a return or exchange.
Refunds are made to the original payment method.
Return conditions
- Items should be unworn (trying them on is of course allowed).
- They should be in their original condition.
- Please return them in their original packaging where possible.
Return shipping costs are paid by the customer, except for defective or incorrectly delivered products.
To start a return, contact us at:
📧 info@trymenshape.com
Your statutory right of withdrawal is not affected. You can find details in our cancellation policy.
Secure payments
Shop with peace of mind thanks to our secure and reliable payment systems.
- Pay easily by credit or debit card
- All transactions are protected by SSL encryption
- Payments are processed by trusted partners
- Fast checkout with no hidden costs
At TryMenShape, your security comes first: every payment is simple, protected and reliable.
Customer service
Your experience matters to us.
Our support team is happy to help with any questions.
We reply to all enquiries within 12 hours, so you never have to wait long.
Need help?
📧 info@trymenshape.com
With TryMenShape you can shop with complete confidence – we're always by your side.
30-day satisfaction or money-back guarantee
We want you to be completely happy with your purchase. If you're not, you can return it within 30 days of delivery for a full refund.